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Draft for review. This text describes how MOMTAN works today and must be approved by your legal team before it is relied on.

Last updated November 2026

Privacy Policy

MOMTAN (Toyota Field Scan Tracker) is used by workshops and field teams to record vehicle inspections, follow up on recalls and manage parts orders. This policy explains what personal data the platform handles and why.

1. Data we collect

  • Account details: name, email address, phone number, role and assigned workshop.
  • Session data: check-in and check-out times and the device location captured at check-in.
  • Vehicle data: VINs, plate numbers, vehicle models and inspection notes.
  • Customer contact details recorded for vehicles affected by a recall (name, phone, email).
  • Parts orders: the contact and delivery details entered at checkout.
  • Technical data: IP address and browser information used for security and rate limiting.

2. How we use it

  • To run field sessions, record scans and match vehicles against recall lists.
  • To contact vehicle owners about recalls and to process parts orders.
  • To send account emails such as verification codes and password resets.
  • To produce reports and analytics for managers within their region.
  • To keep the service secure and prevent misuse.

3. Photos and text recognition

Images taken with the OCR scanner are processed on your device to read the VIN. Only the recognised text and the scan record are sent to MOMTAN.

4. Who can see it

Access is limited by role: workers see their own sessions and scans, managers see their state or division, and sales staff see orders. We use service providers for hosting, databases and email delivery, who process data only on our instructions.

5. Cookies

MOMTAN uses essential cookies to keep you signed in. They are not used for advertising or tracking. Some data is cached on your device so the app works offline; it is cleared when you sign out.

6. Retention

We keep records for as long as they are needed for recall follow-up, reporting and legal obligations, then delete or anonymise them.

7. Your rights

You can ask to access, correct or delete your personal data, or object to its use, subject to applicable law. Contact your MOMTAN administrator or the workshop that collected your details.